Returns & Exchanges

We want you to love your Coconut Lane treats, but if you're not 100% satisfied, you can return your items within 30 days of delivery. Please ensure all products are unused and remain in their original packaging to be eligible for a refund.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original condition and packaging, and that it has been less than 30 days since your order arrived.

• 2.
  Register Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 3.
  Pack and Ship

  Securely package your items and use the provided shipping label or your preferred carrier to send the parcel back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method within 7-10 business days.